Adore U - Nala - Black

Due to the intimate nature of the items we sell and for your own protection, we cannot return or exchange toys and products purchased unless they are defective. It's a question of health and safety.

Any item designed to come into contact with any body part or fluid is non-returnable and non-resalable. Once these items leave our warehouse and/or store, they are considered used and therefore cannot be returned.

If an item is found to be defective within 10 days of purchase, we will replace it with the same item or a credit code for the paid value of the item.

All Adore U products come with a 1-year limited warranty, ensuring peace of mind for our customers. This warranty covers any defects in materials or workmanship under normal usage conditions.

If your device experiences any issues within the warranty period, simply contact our customer support team, and we'll be happy to assist. Please note that the warranty does not cover damages caused by accidents, misuse, or unauthorized modifications. We are committed to providing quality products and excellent support to ensure your satisfaction.

We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.

We offer 100% discreet shipping. That means that our shipments are packed in a neutral box, without any logo or company name.